Returns
Return Policies: The ODLSafetyEquipement Return Policies page covers our online guarantee; as well as, any charges associated with returns or exchanges
Return Procedures: If you need to return or replace an item, the first step is to apply for a return/exchange authorization # at this link: Return/Exchange Authorization Form
Once the form has been submitted we will send you back a return authorization within next 1-2 days.
Simply print out the e-mail we return and/or enclose all the return information inside the package. Then send the products to the address below (if applicable).
ODLSafetyEquipment
4400 Danhil Drive
Brownwood, TX 76801
Attn: Returns Department
For your protection, be sure to use a shipping method that has a tracking number.
That's it. We will make the adjustment or exchange and then send the confirmation to your e-mail address. Generally refunds and exchanges are made within 3-4 business days.
We want to make sure all of your orders meet your satisfaction. If there is a problem, please Contact Us and we will do out best to correct the situation.
